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Customer Service System
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11	Customer Service StandardsStatement: Customer Service is an integral part of North Olympic Library System’s relationship with the Clallam County Region. NOLS endorses high standards of customer service and sup Add to Reading List Source URL: local.nols.org Language: English - Date: 2016-08-05 13:03:18 Business Economy Marketing Customer experience management Clallam County Washington North Olympic Library System Customer
12	Service Level Agreement (SLA) Between Customer and Mapworks Updated: Thursday, January 29, 2015 Add to Reading List Source URL: mapworks.io Language: English - Date: 2016-04-11 03:04:14 Business Economy Computing IT service management Outsourcing Cloud computing Contract law Service-level agreement Information technology management Software as a service Issue tracking system Service
13	CoPilot Professional Logo Add to Reading List Source URL: copilotpro.com Language: English - Date: 2015-05-05 23:12:00 Customer experience management Driving in the United Kingdom RAC Limited Toughbook Customer service Global Positioning System ETAS
14	KINETIC REQUEST Service Request Management System CUSTOMER APPLICATION Kinetic Request is the only incident and service request management system (SRMS) designed to work with any BMC® Remedy® commercial off-the-shelf ( Add to Reading List Source URL: www.kineticdata.com Language: English - Date: 2016-06-09 10:24:13
15	Three Factors to Sustainable Service System Excellence: A Case Study of Service Systems Ying Chen, Ana Lelescu, Jim Spohrer IBM Almaden Research Center, San Jose, CA 95120 {yingchen, alelescu}@us.ibm.com, spohrer@almaden Add to Reading List Source URL: www.ibm.com Language: English - Date: 2012-08-30 08:46:52 Marketing Business Systems thinking Management Service system Service innovation Value proposition Customer relationship management Jim Spohrer Service science management and engineering Co-creation Service
16	FH_JOB_Commercial_Furn_Sales_Exec.indd Add to Reading List Source URL: www.fisherhawaii.net Language: English - Date: 2016-06-04 07:19:33 Business Customer experience management Sales Marketing Customer service Sales force management system
17	CODENVY SERVICE LEVEL AGREEMENT This Codenvy Service Level Agreement (“SLA”) is a policy governing the use of Codenvy Hosted Services (“Hosted Services”) under the terms of the Codenvy Customer Agreement between Add to Reading List Source URL: codenvy.com Language: English - Date: 2016-08-12 21:51:44 System administration Payment systems Contract law IT service management Outsourcing Service-level agreement Credit card Service level Factoring Invoice Downtime
18	Core Data Service Almanac: All U.S. Institutions Add to Reading List Source URL: Language: English - Date: 2015-08-10 10:01:43 Cloud storage Computer networking Data center Data management Distributed data storage Customer relationship management Integrated Postsecondary Education Data System Information technology Cloud computing
19	White Paper Certified Pega Customer Service System Architect EXAM BLUEPRINT Add to Reading List Source URL: www.pearsonvue.com Language: English - Date: 2016-02-04 15:50:16 Pegasystems Standards Customer experience management Pega Professional certification Customer service
20	Air Wisconsin Customer Service Plan Air Wisconsin Airlines Corporation is in business to provide safe, dependable and friendly air transportation to our customers, along with numerous related services. We are dedicated t Add to Reading List Source URL: www.airwis.com Language: English - Date: 2016-08-08 12:29:10 Airline tickets Travel technology American brands American Airlines Group Tickets Checked baggage Electronic ticket Airport check-in Codeshare agreement American Airlines Computer reservations system Pittsburgh International Airport

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